KVH Adds NEWSlink Editions in Japanese and Korean, Expanding the News Service’s Reach


Leading provider of international news for seafarers extends its Far East coverage, now addresses the crew welfare needs of the majority of the world’s seafarers

Middletown, RI, and Liverpool, UK – October 31, 2016 – KVH Media Group, part of KVH Industries, Inc., (Nasdaq: KVHI), has expanded its market-leading NEWSlink portfolio with the launch of two new daily local language editions in Japanese and Korean. These new versions raise the count to nearly 110 NEWSlink editions in 23 languages and, together, they reflect KVH’s ability to address the crew welfare needs of seafarers around the world. NEWSlink now produces editions in the native languages of the majority of the world’s seafarers.

The Japanese and Korean editions are standard four-page newspapers delivered seven days a week, following the style of most NEWSlink titles. Each title covers the key daily political, general, financial, sporting, and entertainment news stories from those countries in the local language, and joins NEWSlink’s offering of high-quality daily and weekly newspaper digests, which are currently enjoyed by seafarers and cruise guests on more than 9,000 vessels around the world.

“Having a Japanese language daily edition of NEWSlink is a significant step forward,” says Hiroki Matsubara, CEO of Nautical Training Systems, Inc., KVH Media Group’s agent in Japan. “Selling the full range of content, connectivity, and training services that KVH has to offer is made a lot easier when you can show a prospective client a newspaper in their local language.”

“We are committed to expanding our portfolio of news from home available to seafarers in their own language, which goes a long way to make them feel more connected to family, friends, and events,” says Mark Woodhead, managing director of KVH Media Group. “This can also have a positive effect on recruitment and sea staff retention strategies, ultimately helping to improve manpower cost efficiencies.”

All the titles are produced in NEWSlink newsrooms located in Liverpool, Delhi, and Manila, where a round-the-clock news monitoring service ensures the most current information is included in every edition. “Our editorial offices follow the sun with an experienced team editing up-to-the-minute news stories for more than 100 papers. We are delighted to be adding more Asian language titles to this portfolio,” says Mr. Woodhead.

NEWSlink titles come in a range of formats and through a range of technologies, and are available in compact formats for maritime and other industries where bandwidth is limited or delivery costs are high. These newspapers are also available via KVH’s innovative IP-MobileCast content delivery service, which utilizes satellite-based multicasting technology to deliver content via a vessel’s broadband connection without affecting the vessel’s data speed or airtime plan.

In addition to the NEWSlink service, KVH offers a wide range of solutions for maritime operations and crew welfare. These services include mini-VSAT Broadband connectivity, TracPhone VIP-series satellite communications hardware, IP-MobileCast content delivery service, and Videotel maritime training programs – a complete solution that KVH refers to as the Power of One.

Note to Editors: For more information about NEWSlink, please visit the KVH Media Group website. High-resolution images of KVH products are available at the KVH Press Room Image Library.

About KVH Industries, Inc.
KVH Industries, Inc., is a leading provider of in-motion satellite TV and communications systems, having designed, manufactured, and sold more than 200,000 mobile satellite antennas for applications on vessels, vehicles, and aircraft. KVH is also a leading news, music, and entertainment content provider to many industries including maritime, retail, and leisure. Videotel, a KVH company, is the market-leading provider of training films, computer-based training and eLearning. KVH is based in Middletown, RI, with research, development, and manufacturing operations in Middletown, RI, and Tinley Park, IL. The company’s global presence includes offices in Belgium, Brazil, Cyprus, Denmark, Hong Kong, India, Japan, the Netherlands, Norway, Singapore, and the United Kingdom.

Jenan breaks the big news stories first with the help of her Thuraya satphone

As a roving reporter covering the Syrian conflict and other major stories for Al Aan TV, Jenan Moussa has to be ready to go at a moment’s notice.

Her work bag, which she keeps packed at all times, contains two essential items of kit: her camera and her Thuraya satellite phone.

“You could have the greatest story in the world but it is useless if you can’t get it out there,” said Jenan. “I carry a Thuraya SatSleeve+ because I need to be able to report from any location at any time.” For Jenan “any location” means exactly that: a rebel camp; a roadside in no-man’s land; a basement in the middle of a barrel-bomb attack.

The last of these was in 2012 in the town of Jarjanaz, about 40 miles south-west of Aleppo. A rebel group told Jenan it was safe to go into the town to conduct interviews, but soon after she arrived a heavy bombardment began.

“Everybody ran for cover and the people I was with took shelter in a bombed-out basement. It was terrifying because the whole building was shaking and there were people screaming and shouting, including a lot of children. Despite all this chaos, I was able to use my Thuraya satphone to Tweet throughout the attack and tell the outside world what was going on.”

Jenan has been a Thuraya user since covering the anti-Gaddafi uprising in Libya in 2011. It was then she realized she needed a satphone to report the news as it happened, to keep in contact with her studio in Dubai and to phone home to reassure family and friends. Working in countries where the infrastructure may be devastated by conflict, she cannot rely on terrestrial phone networks. A mobile satellite link is the only guaranteed way to stay in touch.

Her Thuraya satphone gives her a real edge in the race to report the news first. Soon after she got it, other journalists began asking how she managed such a high output of work, Tweeting and blogging continuously on top of her regular news reports. It was the satphone that made the difference. When there is no time to record a piece to camera, Jenan will often use the satphone to call her studio and deliver an audio-only report, relying on the Thuraya voice channel for broadcast-quality sound.

This often happened in Libya when she was travelling with anti-Gaddafi rebels as they pushed back the government forces, using her Thuraya satphone to file reports as they moved from town to town. One particular occasion sticks in her mind. The rebels had just driven Gaddafi troops out of the coastal town of Ras Lanuf when she arrived. “The Gaddafi troops had literally just left when we entered the building they had been using as their base. Their slogans were all over the walls and their coffee cups were still on the table. It was a scary experience and still potentially very dangerous. I just got out the Thuraya satphone and used it to phone in my report, which was probably the first saying the town had been taken.”

Now she has a SatSleeve+ she loves the flexibility it provides, enabling her to make satellite calls and send messages from her iPhone, with access to all her usual contacts and speed dials.  It is compact and lightweight, and so fits easily into a backpack. This is an important factor because she often has to travel extremely light, as when covering the refugee sea crossings from Turkey to mainland Europe.

It was while covering the refugees’ story that Jenan realized how many people in the region rely on Thuraya for essential communications. “Virtually every refugee I spoke to was aware of Thuraya. Before they got into a boat for a crossing they would ask the pilot ‘do you have a Thuraya satphone?’ because they knew it was the only reliable way of contacting the Greek or Italian coastguards if an emergency happened during the crossing. Their lives could depend on it.”

Jenan’s own  life is in danger every time she enters Syria, so she takes meticulous precautions over her personal security and the safety of the people around her. “Thuraya have told me there is no way that people who want to harm me can trace my position by locking in to the satphone signal, which is reassuring.” In the race to report first on some of the world’s biggest stories, Thuraya satphones are nothing but an asset.

Thuraya SatSleeve+: www.thuraya.com/satsleeve-plus

Al Aan TV: www.alaan.tv

Earnings and Conference Call Notice


KVH Industries to Host Third Quarter Conference Call on November 2, 2016

Middletown, RI – October 26, 2016 – KVH Industries, Inc., (Nasdaq: KVHI) will announce its financial results for the third quarter that ended September 30, 2016, on Wednesday, November 2, 2016.  In conjunction with the release, the company will conduct its investor conference call at 10:30 a.m. ET, hosted by Mr. Martin Kits van Heyningen, chief executive officer, and Mr. John McCarthy, chief financial officer.

A live broadcast of the call will be available online at investors.kvh.com. In addition, an audio replay of the conference call will be available on the website for two weeks. To listen to the replay, visit investors.kvh.com starting two hours following the conclusion of the call. Investors who wish to submit questions during or following the call may do so to IR@kvh.com.

About KVH Industries, Inc.
KVH Industries, Inc., KVH Industries is a leading manufacturer of solutions that provide global high-speed Internet, television, and voice services via satellite to mobile users at sea, on land, and in the air, and is a leading news, music, and entertainment content provider to many industries including maritime, retail, and leisure. KVH Industries is also a premier manufacturer of high-performance sensors and integrated inertial systems for defense and commercial guidance and stabilization applications. KVH is based in Middletown, RI, with research, development, and manufacturing operations in Middletown, RI, and Tinley Park, IL. The company’s global presence includes offices in Belgium, Brazil, Cyprus, Denmark, Hong Kong, Japan, the Netherlands, Norway, Singapore, and the United Kingdom.

A satphone is the one companion you can’t do without

Dr Leo Montejo and Adrian Hayes are veterans of the Himalayas, and both know the true value of Thuraya from first-hand experience.

If you frequently work or travel in remote, dangerous places, the day may well come when you realise that a satellite phone is your best friend.
This realisation might hit you suddenly when you urgently need to call for help in an emergency, especially if you use the built-in SOS button function. Or it might develop gradually over time simply because your satphone makes your life easier and safer every day, allowing you to make or receive calls without delay at any time and in any place. The long battery life certainly helps, as does the navigation system. 

For Dr Leo Montejo, Chief Executive Officer of tech company WiCis, the moment of truth came in March 2016. He was part of an expedition climbing in the Himalayas when three of the group fell sick. One climber had such bad mountain sickness he had to be rescued by helicopter, and the call for help went out from a Thuraya SatSleeve+.

Dr. Leo Montejo in Mustang, Nepal 

“We were testing the Thuraya system with our WiCis-Sports app, so our focus was on that,” he said. “However, as soon as the medical emergency occurred we immediately turned to the satphone as the quickest way to call the rescue service. It was great to have it there and to know it would not let us down.”

Apart from his love of the Himalayas, record-breaking adventurer and former British Army Gurkha officer Adrian Hayes also shares Leo’s appreciation of Thuraya’s technology. For Adrian, however, there was no specific moment of revelation. A Thuraya user of 15 years’ standing, he has carried a satphone with him on his many climbs in the Himalayas, including reaching the summit of K2 in 2014, and on expeditions such as his 44-day crossing of the Arabian Desert on foot in 2011. But it was in the aftermath of the Nepal earthquakes of April and May 2015 that he really saw the power of a satellite phone that operates independently of terrestrial communications.

Adrian Hayes

Adrian worked for weeks using his skills as a paramedic and Nepalese speaker to bring medical aid to victims of the disaster –  initially in the remote Makalu region after the first quake, and then in Sindupalchok and Dolakha after the second. “My Thuraya XT-PRO was a lifeline to the world during that period not only for me but also for the villagers I met who desperately needed to contact loved ones elsewhere in Nepal,” he said. “Thuraya’s fantastic call quality and network coverage meant I could always rely on it.” The satphone allowed Adrian to maintain contact with the media in the outside world wherever he went, giving them updates on the dire situation on the ground for survivors.

Ain’t no mountain high enough. Adrian on a Himalayan expedition.

His commitment to the health and well-being of the people of Nepal led Adrian to return with fellow qualified paramedic Royston Polding in September 2015 to give more medical aid, again with the back-up of a Thuraya satphone. This visit reinforced his conviction that a systematic way of delivering basic medical service was needed for people in the Himalayas, and this led to the creation of MIRA Himalaya (Medicine in Remote Areas, Himalaya). The project offers general medicine, first aid and health and hygiene education in the hills and mountains of Nepal.

The need to advance medical assistance in remote places is a passion shared by Dr Leo Montejo, although his company’s collaboration with Thuraya is focused specifically on the health of climbers and other adventurers. The WiCis-Sports app collects health data from lightweight sensors worn by climbers under their clothing and transmits it over the Thuraya network on to the worldwide web in real time. This data is “hospital-grade”, so doctors like Leo on the other side of the world can use that information to monitor the health of a climber and raise the alarm quickly if a health issue arises.

Garrett Madison on Mt. K2.

In June and July of 2016, Leo worked with mountaineer Garrett Madison of Madison Mountaineering to test the Thuraya/WiCis solution on a climb of K2, the world’s second highest mountain. After a hard day’s climbing at high altitude he saw from Garrett’s data that the oxygen saturation of his blood was down to 75%. “That’s far too low for a normal person, and not great even for an athlete like Garrett,” said Leo, “so I advised him to take oxygen that night while sleeping. He was fine the next morning, but it was good medical practice to take the precaution. If necessary, I could have called him on the Thuraya satphone and talked the issue through.”

Leo and Adrian both know from personal experience that, when it comes to safety in remote places, your satphone really is your best friend – and is often the best friend of the people you set out to help.

Thuraya SatSleeve+: http://www.thuraya.com/satsleeve-plus
Thuraya XT-PRO: http://www.thuraya.com/xt-pro 
Adrian Hayes: http://www.adrianhayes.com
Learn more about the WiCis-Sports app & the Thuraya collaboration: http://www.wicis-sports.com/index.php/partnerships/thuraya

Thuraya provides a ‘lifeline’ as earthquake hits charity trekkers

Beauty and danger walk hand in hand in the mountains of Nepal, where a satellite phone is the only guaranteed way of calling for help or reassuring loved ones that you are safe.

Anne Edmondson of Dubai-based charity Gulf for Good (G4G) knows from first-hand experience just how important it is to carry a satphone. She was leading a party of trekkers in the Himalayas when a huge earthquake struck on 25 April 2015.

The group was on the eighth day of a G4G-organised fundraising expedition to Everest base camp, and as always Anne was carrying a Thuraya satphone. “Thuraya have been extremely generous in providing us with a SatSleeve for our expeditions,” she said. “It is essential kit, and on this occasion it became our lifeline to the outside world.”

After spending an acclimatization day in Pheriche, the small village in the Khumbu region of eastern Nepal at 4,220m, the group was climbing north to the next scheduled stop at Labouche at 4,930m. As they passed through a steep-sided valley, Anne remembers feeling a strange swaying sensation. At first she thought she was ill, but then noticed that everyone had felt it and was rooted to the spot.

“It seemed like the earth was slowly moving around us, and then rocks began to fall and there was a loud crunching noise,” Anne said. “I don’t know how long the earthquake lasted, perhaps only a couple of minutes, but it was absolutely terrifying.”

When the shaking had stopped, and having checked no one was hurt, Anne’s first thought was to use her Thuraya satphone to call G4G in Dubai. “It was a Saturday and the office was closed, so I called a staff member at her home, just to say ‘we’re safe’. It was so soon after the quake that she hadn’t heard anything about it, but thanks to Thuraya I was able to reassure everyone we were ok.”

The SatSleeve turns your smartphone into a satphone, so Anne was able to make the call from her usual phone, quickly finding the right number in her contacts database.

At Labouche it was obvious that a major disaster had hit Nepal. A lot of buildings had fallen and people were injured. The G4G trekkers used the satphone to call their families and Anne posted a message on Facebook to say again that all were safe.

After a night’s rest, the only choice was to head back to Lukla Airfield to catch a flight to Kathmandu. The return took four days, and Anne relied on the SatSleeve to report back on every step of the journey. “It was absolutely invaluable, because all other communications were down and it was a relief to be able to let our loved ones know that we were still ok, especially as after-shocks were happening.”

Anne shared the phone with people they met on the way, who were also desperate to get news back to their families. As the full extent of the tragedy unfolded, Thuraya played its part in helping people cope.

G4G remains fully committed to its charity work in Nepal. In fact, Anne will be leading an expedition to Annapurna base camp in April 2017, and the funds raised will be donated to the charity Mission Himalaya Children’s Eco Farm Home in Nepal.

“We will be taking a Thuraya satphone without a doubt,” said Anne. “Now, more than ever, we know how vital it is to be able to make and receive phone calls anywhere and anytime, because you never know what challenges the mountains will throw at you.”

Thuraya satellite phones: Contact Us                       

Gulf For Good: www.gulf4good.org 

Our Month in Review – Busy Busy Busy

September has been a busy month for our team here at Thuraya with a series of events across the Globe.  While the AIDF Global Disaster Relief Summit drew team members to Washington DC to discuss response strategies during humanitarian crises and natural disasters, the World Satellite Business week took our CEO to Paris, where he spoke about our next generation plans.

CEO Samer at World Satellite Business Week in Paris

Across the Mediterranean, a team was demonstrating how Thuraya keeps Africa, a region generally lacking in telecommunications infrastructure, secure and connected. Over the course of four days at AIDEX Africa in Nairobi, visitors were able to experience firsthand how our customized suites of solutions are helping local logistics, supply chains, business enterprises and NGOs.

AIDEX, Nairobi

Transcontinental Russia was on our radar as well, as we made our way to St. Petersburg for the second IT forum for the Russian oil and gas industry.  Our topic of choice: Empowering the Digital Oilfield and how Thuraya’s mobile satcom technology makes oil and gas operations safer and much more productive.

The Second IT Form for Russian Oil & Gas Industry

We also supported three other international conferences during September. The Middle Eastern edition of the Offshore Patrol Vessels conference, in Bahrain, brought much interest to Thuraya’s maritime products. The World Vision Global Rapid Response Technology Exhibition in Kenya highlighted our voice and broadband solutions for first responders, relief missions, and search and rescue teams. And the PTExpo in Beijing showcased our entire range of maritime and broadband solutions, voice products and team from our Singaporean office.

The Offshore Patrol Vessels Conference, Bahrain

World Vision Global Rapid Response Technology Exhibition, Kenya

PTExpo, Beijing

Closer to home, and as part of the Sohar education program launched by the UAE sailing federation, students at the Dubai Modern School enjoyed a very informative session about satellite communication technology and how it saves and improves lives.

#ThurayaGivesBack: Nurturing young talent

And even when we weren’t there our products definitely were. During the Zambian elections, 200 Thuraya XT-PRO satellite phones and Thuraya IP broadband terminals were used by the Electoral Commission of Zambia and its staff during the country’s presidential elections.  

Thuraya celebrates the exploratory zeal of Emirati women

“Certainly, travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living.” – Miriam Beard

By travelling unchaperoned, women gain deeper insights and understanding of places, people and cultures – expanding their horizons and hastening their growth as true global citizens. Simply put, travel educates and empowers women through its transformative appeal. 

‘Expanding horizons’ is exactly what the ‘OneDubaiOne’ team of Maitha Mubarak and Huda Zuwaid are trying to achieve. This Emirati duo has embarked on an extraordinary 5000 km adventure across the heart of Asia in an auto rickshaw or ‘tuk tuk’ as it is fondly called in the South East Asian countries. Maitha and Huda are no strangers to cars, SUVs, motorbikes, trains and buses. However, by using the humble and familiar auto rickshaw, they want to extend the hand of friendship to local people, transcending the barriers of race, language, creed and religion. 

Their Pan Asian journey seeks to reinforce the bonds of understanding, cohesion among peoples and above all, inspire a sense of ‘giving back.’ As the cultural representatives of the UAE, Maitha and Huda are retracing the footsteps of legendary Arab wayfarers, visiting orphanages and universities on the way, besides helping set up mini-libraries to foster education. They are also raising awareness about the upcoming Dubai Expo2020 and His Highness Sheikh Mohammed bin Rashid Al Maktoum’s initiative to build a culture of reading and learning in the UAE. 

On such journeys of self-exploration, women require reliable communication equipment that ensure their safety and security even in the most remote places. When travelling far from home, voice and internet connectivity is a necessity, not a luxury. This is where Thuraya satellite communications plays a key role. Thuraya’s satellite phones, smartphone adaptors and mobile broadband solutions open up windows of accessibility anywhere within our coverage area spanning more than 160 countries, in locations that are beyond the reach of terrestrial networks. They come with special SOS buttons and navigation systems that boost their effectiveness as dependable communication tools during emergencies. 
While on the road, Maitha and Huda use XT-PRO satellite phones and IP+ broadband terminals to connect with their families and supporters, surf the internet and look up useful travel apps. In addition, Thuraya helps them chronicle their adventures on social media in real time. You can follow their exploits on Twitter and Instagram

Twitter: @OneDubaiOne

Instagram: @OneDubaiOne

By embracing connectedness, Thuraya inspires women to discover themselves.

Videotel’s Ballast Water Management Programme Updated to Help Ships Comply with Newly Ratified Global Treaty

Videotel’s Ballast Water Management Programme Updated


Immediate availability of updated programme will assist shipping in complying with maritime regulations that go into effect in 2017

Middletown, RI, and London, UK – October 3, 2016 – Videotel, a KVH company (Nasdaq: KVHI), has revised its ballast water management (BWM) training package to address the requirements of the International Maritime Organization’s newly ratified BWM Convention, a global treaty that is designed to stop the spread of invasive species from ships’ ballast water.

Beginning next year, all ships engaged in international trade will need: a ballast water management plan to remove or neutralize harmful aquatic organisms and pathogens; an International Ballast Water Management Certificate; and, an onboard record book to prove compliance.

Videotel’s training package, Ballast Water Management, Edition 2, available immediately, covers BWM plan implementation including proper record keeping and the need for operator training on a compliant onboard system to treat ballast water and eliminate unwanted organisms. The Videotel programme also describes various approved ballast water management systems that are appropriate for different types of vessels.

“I am really pleased that Videotel is ahead of the game with our updated programme in readiness for the entry into force of this Convention,” says Nigel Cleave, CEO of Videotel. “I urge all ship owners and ship managers to take advantage of our programme now and not wait until the ratification due date, as it may leave insufficient time for them to choose which system is suitable for their vessels and ensure their crews are properly trained to ensure compliance.”

The Ballast Water Management Convention will enter into force in September 2017; it has been under consideration for many years, as understanding has grown of the environmental impact from invasive species carried in ballast water. The design of cargo vessels for decades has included the requirement to carry water as ballast to ensure the ship’s stability, and the water is routinely taken in and discharged at different places around the world by ships engaged in international trade.

Videotel’s training solutions are in use on more than 12,000 vessels worldwide, and include 950 new and updated titles to meet current seafarer training needs. The Videotel programmes are available in a range of formats, including 500+ e-Learning courses, more than twice the number of computer-based training (CBT) programmes offered by competitors. Videotel’s Basic Training Package of 20 essential maritime training programmes is available via KVH’s IP-MobileCast content delivery service, which utilises multicasting technology to deliver news, entertainment, and operations content without using vessels’ monthly airtime data allotments.

Videotel has been a leader in developing training material since 1973 when the Intergovernmental Maritime Consultative Organization (IMCO), the forerunner to the International Maritime Organization (IMO), wanted to improve the quality of training materials available to seafarers and called on the company’s services. Videotel has recorded more than 11 million training events in recent years, and its training programmes have been recognized with nearly 100 awards.

Note to Editors: To see a trailer of Videotel’s Ballast Water Management, Edition 2, visit the Videotel YouTube channel.For more information about Videotel, please visit the Videotel website. For more information about KVH’s complete maritime solution, please visit KVH’s mini-VSAT Broadband website. High-resolution images of KVH products are available at the KVH Press Room Image Library.

About KVH Industries, Inc.
KVH Industries is a leading provider of in-motion satellite TV and communications systems, having designed, manufactured, and sold more than 200,000 mobile satellite antennas for applications on vessels, vehicles, and aircraft. KVH is also a leading news, music, and entertainment content provider to many industries including maritime, retail, and leisure. Videotel, a KVH company, is a market-leading provider of training films, computer-based training and e-Learning. KVH is based in Middletown, RI, with research, development, and manufacturing operations in Middletown, RI, and Tinley Park, IL. The company’s global presence includes offices in Belgium, Brazil, Cyprus, Denmark, Hong Kong, Japan, the Netherlands, Norway, Singapore, and the United Kingdom.